1. Product Availability & Pricing

    • All products subject to availability.
    • Prices may change without prior notice.
  2. Returns & Exchanges

    • 14-day return/exchange with receipt & original packaging.
    • Non-returnable: Clearance items, gift cards, customized products.
    • Refunds issued to original payment method.
  3. Warranty & Defective Products

    • Some products include manufacturer’s warranty.
    • Defective/damaged items must be reported within 7 days for exchange/store credit.
  4. Payment Methods

    • Accepts cash, credit/debit cards, digital payments.
    • No credit or installment plans.
  5. In-Store Pickup & Holds

    • 24-hour product hold available.
    • Pickup orders must be collected within 3 days.
  6. Store Conduct

    • Disruptive behavior, property damage, or theft will be reported.
  7. Privacy & Customer Information

    • Personal data (for loyalty programs/promotions) is never shared or sold.
  8. Promotions & Discounts

    • Offers & discounts subject to availability.
    • Discounts cannot be combined unless stated otherwise.
  9. Liability & Disclaimers

    • Abode Aura is not liable for misuse-related damages.
    • Customers must follow product care instructions.
  10. Policy Amendments

  • Terms may be updated; changes will be communicated in-store or officially.

Company Details
Company Name: UZAKO LIMITED
Registration Number: 77920900
Address: RM 509, 5/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG