We may collect the following types of information when you shop at Abode Aura:

  • Personal Information: Name, phone number, email address, or mailing address (only if voluntarily provided for loyalty programs, promotions, or special orders).
  • Payment Information: We process payments securely and do not store your card details. Any payment information is handled by our trusted payment providers.
  • Transaction Details: Purchase history, receipts, and returns/exchanges for customer service and warranty purposes.

2. How We Use Your Information

We use the information collected to:

  • Process purchases, returns, and exchanges.
  • Provide customer support and respond to inquiries.
  • Enroll customers in loyalty programs or promotional offers (with consent).
  • Improve our store experience based on customer preferences.
  • Ensure the safety and security of our store and customers.

3. How We Protect Your Information

We take appropriate security measures to protect your data, including:

  • Restricted access to customer information.
  • Secure payment processing through trusted providers.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

  • Service Providers: Payment processors and loyalty program partners who assist in store operations.
  • Legal Requirements: If required by law or for fraud prevention purposes.

5. Customer Rights & Choices

  • You may request to review, update, or delete any personal information we have collected about you.
  • You can opt out of promotional emails or loyalty programs at any time by contacting us.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted in-store or on our official materials.

7. Contact Us

If you have any questions about this Privacy Policy, please visit our store or contact us at:
Company Details
Company Name: UZAKO LIMITED
Registration Number: 77920900
Address: RM 509, 5/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG