At Abode Aura, we strive to provide high-quality home goods and excellent customer service. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy to ensure a smooth shopping experience.

1. Return & Exchange Eligibility

• Returns and exchanges are accepted within 14 days of purchase.
• Items must be unused, undamaged, and in their original packaging with tags intact.
• A valid original receipt is required for all returns and exchanges.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

• Clearance or final sale items
• Gift cards and store credits
• Personalized or custom-made products
• Opened or used home fragrances (e.g., candles, diffusers)

3. Refund & Exchange Process

• Refunds: Issued to the original payment method. Cash refunds will be provided in-store.
• Exchanges: Can be made for an item of equal or greater value (customer pays the difference).
• Store Credit: If you prefer, we can issue store credit instead of a refund.

4. Damaged or Defective Items

• If you receive a damaged or defective item, please report it within 7 days of purchase.
• We will offer an exchange or store credit upon verification of the defect.

5. How to Return an Item

• Bring the item(s) along with the original receipt to our store.
• Our team will inspect the item and process your return, exchange, or refund.

6. Changes to This Policy

Abode Aura reserves the right to modify this return policy at any time. Updates will be communicated in-store or on official materials.